Privacy Policy

Last updated: 21/12/2025

Misura Precision Systems (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use misuraprecisionsystems.co.uk.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Misura Precision Systems
Website: https://misuraprecisionsystems.co.uk
Contact email: tech@misuraprecisionsystems.co.uk

For the purposes of data protection law, Misura Precision Systems is the data controller.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Billing and shipping address

  • Order details and purchase history

  • Messages sent via contact forms or email

  • Payment information (processed securely by third-party providers; we do not store card details)

  • Technical data such as IP address, browser type, and device information (via analytics and cookies)

We only collect data that is necessary to operate our business and provide our services.

3. How We Collect Your Data

We collect personal data when you:

  • Place an order through our website

  • Contact us via email or contact forms

  • Use our website (via cookies and analytics tools)

4. How We Use Your Data

We use your personal data to:

  • Process and fulfil orders

  • Communicate with you regarding orders, repairs, or enquiries

  • Provide customer support

  • Improve our website and services

  • Meet legal, accounting, and record-keeping obligations

We do not use your data for purposes that are incompatible with those listed above.

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contract – to fulfil orders and provide services

  • Legitimate interests – to operate and improve our business

  • Legal obligation – to comply with tax and accounting requirements

  • Consent – where you have explicitly provided it (e.g. contacting us)

6. Sharing Your Data

We only share personal data with trusted third parties where necessary to operate our business, including:

  • Squarespace (website hosting and ecommerce platform)

  • Payment processors such as Stripe or PayPal

  • Shipping and courier services

  • Email and communication providers

  • Analytics providers (e.g. Squarespace or Google Analytics, if enabled)

We do not sell your personal data to third parties.

7. Data Retention

We retain personal data only for as long as necessary:

  • Order and transaction records are retained as required by law

  • Contact and enquiry data is kept only as long as needed to respond or provide support

When data is no longer required, it is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing in certain circumstances

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at tech@misuraprecisionsystems.co.uk.

9. Cookies

Our website uses cookies to ensure it functions correctly and to collect basic usage information.

Cookies may be used for:

  • Essential site functionality

  • Analytics and performance monitoring

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

10. Data Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure. Payment data is handled securely by third-party payment processors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

tech@misuraprecisionsystems.co.uk